Ground Handling

We ensure complete airport operations, from the start to the end of every turnaround. With experienced and highly coordinated teams, we guarantee an efficient and safe flow on the runway—always in compliance with the highest IATA and ICAO standards.

Our service includes:

Passenger Services

  • Check-in and counter assistance
  • Boarding control
  • Management of passengers with reduced mobility (PRM)
  • Assistance to unaccompanied minors
  • Handling of irregular operations
  • VIP and lounge services

Ramp Services

  • Marshalling and aircraft parking
  • Baggage handling (loading and unloading)
  • Loading/unloading operations
  • Supervised fuelling (ramp fuelling supervision)
  • De-icing/anti-icing services
  • Aircraft exterior and interior cleaning
  • Aircraft movement (towing/pushback)

Load Control & Flight Operations

  • Preparation of load documents (load sheet, weight & balance)
  • Operational coordination with crews
  • Operational communications and flight dispatch
  • Slot coordination management
  • Preparation of flight plans (operational flight plan)

A simpler, faster, and safer operation — for commercial, executive, and military aircraft.